When attempting to log into your employer's referral site, if you have received a message that your account has been deleted (for example):
and you are unable to login please review if your company email has recently changed.
Has your employee email address changed?
If so, you may wish to attempt to login with your old email or reset your password using your new email address.
If your employee email address has not changed
If your employee email address has not changed, but may have been deleted i.e. re-hired employees, then your RolePoint user account may need to be re-instated. Your employer's HR team should be able to reinstate your deleted account for you. *Note: If your employer utilizes Single Sign-On (SSO) Employee Login:
You will need to submit a support ticket with our support team to have your account re-instated. Please CC your HR manager to your message so that our team can validate that you are a current employee.